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How to Dewa bill inquiry – Dubai Electricity and Water Authority

How to Dewa bill inquiry – Dubai Electricity and Water Authority

How to Dewa bill inquiry – Dubai Electricity and Water Authority: Whether you are a new resident who is arriving in Dubai and settling up a new location, or just relocating your home in the Emirate, water and electricity connections are often one of the most important things to prioritize. In Dubai, DEWA (Dubai Electricity and Water Authority) facilitates such connections.

How to Dewa bill inquiry?

Step 1: Log in with your DEWA user ID or Dubai ID.

Step 2: Select the 10-digit DEWA contract account number to make the request.

Step 3: Pay the bill amount

About DEWA

Dewa (Dubai Electricity and Water Authority) is Dubai electronic company founded in 1992, which operates Dubai water and electronic things. The overall DEWA customers are 896,764 in 2019, which is producing a total of 11,400 MW of electricity per day. Dewa is also working on solar panels mix energy. Dewa is owned by the government, which comes under the empower of Emirates Central Cooling Systems Corporation. The CEO of DEWA is Saeed Mohammed Al Tayer.

DEWA Head Office

Our head office is located near the Wafi Mall in Dubai.

Customer Care Center

DEWA has launched a round-the-clock contact center to serve you even better. You can call us at any time of the day.
Phone: +971-4-601-9999


You can communicate via Email round the clock, any time of the day. We will respond to your query within 24 hours.

Mail Address

If you want to send us any document, you can mail it to us on our mailing address:
Dubai Electricity And Water Authority
P.O. Box 564 – Dubai – U.A.E

DEWA Technical Centers

For Technical Discussion, please use Technical Discussion Support.

For Electricity technical inquiries, you may visit Al Hudaibah center from 8:00 AM to 2:00 PM.
Phone: +971-4-322-9999
For Water technical inquiries, you may visit the Al Quoz Sustainable Building.
For Infrastructure NOC inquiries, you may also visit Warsan Complex.

Contracts & Procurement

For Procurement, please contact us from 7:30 AM to 2:30 PM – Gulf Standard Time.
Phone: +971-4-5151404
We will reply within 2 working days.
For purchasing tenders and tender submission, you can send your queries to:


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